There are many good alternatives to the most popular instant messaging on Android, but it’s hard to convince your friends and family to switch from Facebook Advisor or WhatsApp to something like Signal or Telegram. And it’s likely that most people use both. This makes Facebook Messenger very useful, even for those who are not Facebook fans. But even though this application has been cleaned up, it still has its share of problems. Many users have reported that Messenger messages are not being delivered.
If you are concerned, you should check the steps below. If you follow them, hopefully you will solve the problem.
Table of Contents :
- Make sure the recipient is your friend/contact on Facebook.
- Check the network connection
- Make sure the recipient has read the message and is using Messenger.
- Resending multimedia files
- Remove data from the request
- Using Messenger on a PC
Why is my message not forwarded to Messenger?
There are several reasons why your messages may not be forwarded to Facebook Messenger. Making sure you are not blocked or muted (on the ignore list) will definitely reduce the possibilities. Also, make sure your network connection is stable and that Facebook Messenger is not disabled (check here).
Finally, you can try a few other changes, but in most cases the problem lies with the Facebook page. And according to reports, the problem resolves itself after a while.
1. Make sure the recipient is your friend/contact on Facebook.
Let’s start with the basic rules of Messenger. If the recipient of the message is not in your friends list or in your accepted Messenger contacts, he or she must accept the request in order to send the message. If not, messages will not be delivered even if they are. Of course, you must make sure that the recipient has not put you on the ignore list or blocked you.
It is also important to know what the messengers’ chat icons refer to. For that, see the image below.
Check the network connection
The next thing to check is the network connection. The problem may also be on the server side, as Facebook Messenger can sometimes freeze, causing it to crash temporarily. However, to fix the problem, make sure you are connected to a stable Wi-Fi or mobile data network. The best way to verify this is to try other applications that depend on connectivity.
If the other applications work as expected, check the Messenger mobile data and Wi-Fi correctly. Follow the steps below to do this :
- Open the settings.
- Select Apps and notifications (Apps).
- Broaden all requests.
- Open Herald.
- Tap Mobile data and Wi-Fi.
- Make sure Messenger has permission to access all networks, as well as the background network and network access via VPN.
On the other hand, if you are having system-wide network problems, here are some tips on how to fix them:
- Restart the device.
- Restart your Wi-Fi router.
- Forget the network and reconnect.
- If you are using a VPN or proxy server, disable it. This also applies to DNS blockers.
- Reset the network settings.
Make sure the recipient has read the message and is using Messenger.
There are so many platforms that can be used to access Facebook Chat that only official platforms that include Facebook Messenger as a separate tool are reliable. If your recipient does not use Messenger but accesses Facebook Chat through a wrapper application or Android browser, it is likely that messages will be delivered but you will not see a “Given” status.
Of course, this may not be the case and the messenger’s message may not be conveyed. In any case, make sure the recipient has actually installed Messanger on Android or is using the web platform/application on their computer before taking any other steps.
4. Resending multimedia files
If you have problems sending photos, audio or videos through Facebook Messenger, try sending them again. Many users report that multimedia messages don’t arrive, but were eventually delivered after another attempt.
If it’s not a problem on your end, from a network standpoint, it’s safe to say that Facebook Messenger’s servers are overloaded and therefore no messages are coming in.
5. Deleting application data.
Another thing you can try when Facebook Messenger messages are not being delivered is to delete local data from the application. This is a long process, but there are limits to what you can do on your end. By deleting the data, you reset the application, and after logging in, you can only hope that the problem is solved.
You can also reinstall the application, but there is not much difference between deleting the data and a clean reinstallation. Here’s how to delete data from Facebook Messenger
- Go to Settings > Apps and notifications (apps) > All apps > Messenger again.
- Click on “Save.”
- Press Clear data and confirm.
- Restart the device, open Messenger and sign in.
- Look for improvements.
6. Using Messenger on a PC
Again, the cross-platform nature of Facebook is great, but it causes problems from time to time. So make sure you enable active status both on your mobile device (in Facebook and Messenger) and on your PC. If you see a notification icon in Messenger for Android but no new unread messages appear, make sure you open it on your PC (or a mobile browser with desktop mode). Open recent messages and they should disappear.
In addition to Facebook Messenger for PC, you can use alternative applications (packages like Facebook Messenger Lite can be found here) or use the browser desktop mode mentioned above on your Android to connect to Facebook and send and receive messages.
Finally, you can send a bug report to Facebook’s help desk and ask for permission. The more users who report it, the better the chance of finding a solution quickly.
Here’s how. Thanks for reading, visit our Twitter and Facebook pages, and let us know about the problem or alternative solutions in the comments below.
Frequently asked questions
Why are messages sent by mail but not delivered?
The message may have been sent from your end, but not delivered to the recipient. It may be a connection or configuration problem, or the message may just be ignored. It may also be helpful to know how you use Facebook in your browser.
How do I know if someone is ignoring your messages in Messenger?
Go to your Messenger profile by clicking on the name at the top of the Messenger page. Scroll down until you see a blocked user or something similar. If Ignore Messages does not appear above the block, your messages will be ignored. A good way to check this is to look at other friends’ pages in Messenger.
How do I know if I have been blocked by the post?
If you are blocked, you will see a chat message (where you just typed) that says “This person is currently unavailable.” They have either blocked your messages, disabled their Facebook account or blocked you completely on Facebook.
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