There are several ways to access your Gmail account. You can use the mobile app, access the app from your desktop email client, or access the web version. However, some users have complained about the Corrupt Content error when trying to open Gmail through the Mozilla Firefox browser.
Fortunately, there are ways to fix the problem if this is the case with you.
Fix corrupted content or network protocol violation in Gmail and Firefox
The Corrupt Content error is a common problem in most browsers, including Firefox. Some users instead get an error message that the network protocol has been violated. This particular problem also occurs when you try to open sites other than Gmail, such as. B. Services like Spotify.
The full error messages are as follows:
Corrupt Content Error
A network protocol violation has occurred at https://mail.google.com/mail/u/0/ that cannot be fixed.
The page you are trying to view cannot be displayed because a data transfer error has been detected.
Please contact the administrators of the website to inform them of this problem.
To resolve the issue, try each of the solutions below and see if the error persists.
Solution #1 – Use a different browser
Microsoft Edge browser (Download here)
Try opening your Gmail account with a different browser. The error with corrupted content can only occur in Firefox. Therefore, opening email through other browsers may work. Try using modern browsers like Microsoft Edge, Opera, Brave or even good old Google Chrome.
Solution #2 – Check your internet connection
The problem may also be due to a poor WiFi connection. Run a speed check on your home network and make sure you have a good Internet connection. Once this is done, continue with the next method.
Solution #3 – Unsubscribe from Gmail Firefox settings for service agents (if applicable)
Screenshot: Shipping from Windows
- In the Firefox address bar, type about:serviceworkers.
- Search for your Gmail record. It may contain a Gmail address.
- Click Unsubscribe at the bottom of the Gmail page.
- Restart your Firefox browser.
Solution #4 – Clear Firefox’s cache
Credit : Send windows
- In the upper right corner of your Firefox browser, click the three-line icon or the Menu button.
- Choose the options.
- Go to Privacy and Security.
- Search for cookies and location data.
- Click on the Clear Data button on the right.
- Check the boxes next to Cookies and Site Data and Cached Web Content.
- Click on the Remove button.
Solution #5 – Update your Firefox browser
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- Click the Menu button of your Firefox browser.
- Choose Help.
- Select About Firefox.
- Click the Reload button to update Firefox.
- When prompted to use user account management, click Yes.
Solution #6 – Clear DNS cache on PC.
- Start the command line (Admin).
- Enter the following: ipconfig /flushdn.
Which of the above solutions is best for you? We want to know what is most effective. You can let us know in the comments section below.
frequently asked questions
How do I fix an error related to damaged content?
If the site is not down, try to refresh the site from which the error occurred due to corrupted content. However, the user must strongly refresh the page by pressing Ctrl + F5 in Firefox. It will be difficult to refresh the page (or bypass the cache) to ensure that the page is displaying current content.
What does the error spoil?
You can get a corrupt content error if multiple redirection sites need to be sent with HTTP response headers. Firefox does not allow this for security reasons. You can check messages about blocked content and mixed or dangerous content in the web console (Tools -> Web Developer).
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