DVDs have already gone out of fashion with the advent of external hard drives. Nevertheless, we cannot completely deny the importance of CDs and DVDs, as they are still used for many important activities, such as the installation of the Windows 10 operating system. Some users also use it to save different types of files. For example, when the DVD player in Windows 10 crashes, it causes anxiety and panic.

CD or DVD players can fail for a number of reasons. If your device’s drivers are damaged, the firmware is outdated or dirt has accumulated, this could cause the DVD player to malfunction. However, there are many solutions to get rid of this problem.

DVD drive not working – 16 quick fixes for

There are several solutions you can apply if your DVD/CD drive is not detected in Windows 10. Be sure to follow these solutions in the order listed below. Let’s take a look at these solutions to solve the problem of defective DVD player.

1. Windows 10 Update

Microsoft releases timely updates to fix bugs and other problems in the Windows 10 operating system. If you do not update the operating system for a long time, the DVD/CD player may malfunction. So if at any point your CD or DVD drive doesn’t work, make sure you have the update installed.

To get started, open the Settings application and tap Update and Security.

Select Updating and Security

Then click the Check for updates button. Windows installs all new available updates.

alt=Check for updates data-ezsrc=http://server.digimetriq.com/wp-content/uploads/2021/02/16-Solutions-To-Fix-DVD-Drive-Not-Working-Issue-In.com/3faww6gaublt3q0uag qm2oaihkyhbwfeprbi7tpaudypxkv64ozlk9quszrstjbjflj52p5sdjfmfslbxp8vjfguvpot1smphtcqel60fxjxma9l8shcnci2w9dtrgukosr0 />Click on the Check for Updates button

After installing the updates, restart the computer and check that the DVD drive is working properly.

2. Forced ejection from disk

Sometimes the DVD/CD player does not eject after pressing the eject button on the processor or notebook. If Windows 10 doesn’t play DVDs correctly, you can try forcing ejection with your computer.

Right-click on the Start menu button and select File Manager from the drop-down list.

alt=Select a file explorer to repair the defective drive dvd-ezsrc=http://server.digimetriq.com/wp-content/uploads/2021/02/16-Solutions-To-Fix-DVD-Drive-Not-Working-Issue-In.com/ms5awnimuqrtbntdbf5wcarw86pxkzi8xhmrhkzkheufxvztyu1pkbev9-ba-wg2rxryetvqg6ssbxhrez5ya-8pv777srb9wpuuu5rxle8gee54gjqjsoiktn28myzp_10ztzth />Select a file explorer

Then right-click on the DVD player and select Eject from the drop-down menu.

Make sure the CD player is ejecting properly. Otherwise, make sure you do not physically move it or damage your computer equipment.

3. Forced ejection of a DVD using a paper clip.

This solution is only intended for people using desktop computers. This is a great solution if you are used to following secondary workarounds or hacks to solve hardware problems.

Few people are aware of the small hole next to the processor eject button. If your DVD player does not work, insert a small paper clip into this hole to force the player open. If you need to use this hack very often, it means you need to replace your computer’s CD drive.

4. Removing the software from the virtual hard disk

Virtual disk software emulates a real storage medium, such as. B. An optical data carrier, hard disk or floppy disk. If you have such software installed on your computer, we recommend you to uninstall it to see if it does not cause any problems with your physical hard drive.

To uninstall the software, open the Control Panel using the search box in the Start menu.

Then click on Programs and Features.

Next, locate the installed software for the virtual hard drive, right click on it and click Uninstall. Once the uninstallation process is complete, make sure the physical DVD/CD is started.

5. Driver update to fix DVD driveproblem.

Outdated drivers often cause problems and affect the PC in various ways. Users should therefore update their drivers regularly to avoid problems with applications or CD/DVD drives. You can also usually update the drivers by installing the latest Windows updates. However, if a driver update is missed, you can check the update guide in Windows 10.

6. Modifying the Windows Registry

If your DVD player does not work, you can make some changes in your PC registry. However, save the original registry settings so that you can restore them if the process goes wrong. You can also create a system restore point as a backup.

Before making any changes to the registry, be sure to delete any damaged registry files that could affect the optical drive’s operation. To do this, open the command line in administration mode from the Start menu.

alt=Click Run as administrator to solve the problem The DVD drive is not working data-ezsrc=http://server.digimetriq.com/wp-content/uploads/2021/02/16-Solutions-To-Fix-DVD-Drive-Not-Working-Issue-In.com/clvqv2ypr08cbcri58wmmm4yepo0vohc1yyk2dcc_6pjzethcjytsmejy7w3sdv7xueer34evypmlrypmqbeh_8owcn5hyihukel1akqo-bdvkfaws4w7tpz9wlyr7l7ku435w0u />Click Run as administrator.

Then type the following command and press the Enter key.

reg.exe add HKLMSystemCurrentControlSetServicesatapiController0 /f /v EnumDevice1 /t REG_DWORD /d 0x000001

alt=Enter a command and press Enter data-ezsrc=http://server.digimetriq.com/wp-content/uploads/2021/02/16-Solutions-To-Fix-DVD-Drive-Not-Working-Issue-In.com/xls6hr9dewsfjh4nbnvghqjcla_mi-kn43gsb0pgh7aglnknqvjffs9hhsocqospftyam_p6rn1fwr-k3qfbejni5cchqql3pb95uo9ijjfm3utjlpf5ghjonspxif8_npjvn7cx />Enter a command and press Enter

Restart the computer after this step.

After restarting your computer, open the Run command by pressing Win + R. Type regedit in the address bar and click OK.

alt=Open registry editor to fix DVD problem that doesn’t work data-ezsrc=http://server.digimetriq.com/wp-content/uploads/2021/02/16-Solutions-To-Fix-DVD-Drive-Not-Working-Issue-In.com/3ramcd1dj8l6d4kmlwuardgi2ewtl3_t6wwwsdadikaw9_eiu_xqyp-yjiqhwdxlfohbueaf8vgbapm3ezztf9vcsfweq8vnz1wwaahixf69lzyrluldvpr0yvaq4sl3lpggbo_t />Open registry editor

When the registry editor opens, follow the path below.


Now right click on UpperFilters in the right pane and delete it.

alt=Remove Top Filter to solve DVD disc problems Non-working problem data-ezsrc=http://server.digimetriq.com/wp-content/uploads/2021/02/16-Solutions-To-Fix-DVD-Drive-Not-Working-Issue-In.com/avort4yafallvhtjqvblasb2rdawxaxa4-gwxhazgx8518gq5ogrzdhbaabazqq_ivdajc8ufgotkmcae8kaegengf0u4q8ityfmmtcvw9euvfxmdnojqgicphg3i5bxpn6gk2is />Remove Top Filter

Do the same for the lower filter and restart. If you do not see any entries for the lower filters, close the Registry Editor and restart the computer. If there are no top or bottom filters, this solution will not work for you.

7. Switch off DMA mode

DMA, better known as Direct Mode Access, is used by hardware subsystems to access RAM without disturbing the processor.

To disable DMA mode, press the Windows + R key to open the Run command window. Then type devmgmt.msc and click OK to open the Device Manager.

alt=Open the Device Manager to fix problems with a non-working DVD drive data-ezsrc=http://server.digimetriq.com/wp-content/uploads/2021/02/16-Solutions-To-Fix-DVD-Drive-Not-Working-Issue-In.com/ozy3skdbgpxmv6g6ubbgdmchqs32yost7hs-jae2o3j4ilyvahks6v6lr3vqk5ht7ngzojufsxrhkppbmfayyr6bsdgskxufz2zpgyzvvucpecbeldvlqladnpmzpqooa0zv6hep />open the Device Manager

Next, expand the CD in the Device Manager window.

Right-click on the CD-ROM drive and select Properties. Click the Advanced tab and on the Device Properties tab, deselect DMA Enabled. Close Device Manager after this step.

After this step, restart the computer and check that the CD drive is working properly.

8. BIOS Update

BIOS is an acronym that stands for Basic Input/Output Device. It is pre-installed on every PC and is used to initialize the computer’s hardware settings. The BIOS cannot be updated automatically because it is the first program to be initialized after the PC is booted.

Windows 10 releases BIOS updates regularly that help the system stay compatible with drivers, hardware, software, and firmware. Users should be very careful when updating the BIOS, as any error can cause irreparable damage to the computer. To update the BIOS manually, please refer to the manual.

9. Start SFC scan

System file scanning is used to remove all damaged system files and replace them with new files. If your DVD player is not working properly. An SFC analysis can be performed from the command line in administrator mode. Follow this brief guide to perform an SFC analysis and solve the problem with your DVD drive.

10. Performing a DISM scan

Service Analysis and Deployment Image Management is used to diagnose issues related to .wim storage on a Windows 10 PC. If your DVD drive is not detected in Windows 10, you can use the DISM checker to fix any problems.

To begin, open a command prompt in administrator mode using the Run command or the Search box on the Start menu.

Then run the following commands in the command line window.

DISM /Online /Cleanup Image /ScanHealth

DISM / Online / Cleaning up the image / Restoring health

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After running the commands, restart the computer and check if the CD drive problem is resolved.

11. Using the troubleshooting feature

Hardware and Device Troubleshooting is used to identify possible hardware-related problems. If your Windows 10 DVD drive is not working as expected, you can use this diagnostic tool to identify the problem.

Message: The Hardware and Device Diagnostics utility is disabled for Windows version 1809 and later.

First, open the Settings application by pressing Win + I. Then click Updates and Security and select Troubleshooting from the left pane.

Now select Hardware and Peripherals Troubleshooting and click Run This Troubleshooting to start the process. Follow the on-screen instructions and restart the computer once the process is complete.

12. Create new registry keys

If Windows 10 does not play the DVD as expected, you can create new registry keys to fix the problem. However, make sure you make a backup copy of the registry so you can restore it if the process goes wrong.

Press Win + R to open the Registry Editor. Then type regedit and click OK.

Navigate to the location indicated below.


Then right-click on atapi and select New Key from the drop-down menu.

alt= data-ezsrc=http://server.digimetriq.com/wp-content/uploads/2021/02/16-Solutions-To-Fix-DVD-Drive-Not-Working-Issue-In.com/2fyh-ddutdtxlsxrjkigdydtb_swhzsfjry5oidolfb2vvbby3apgnraekxt01hidb21nnif03ahe7-qq2czbrwyyuniowa_n-ebkmn5jyhcybiyczuy9r_wctpff-8xc2ejgy6d />Create a new key

Name the new Controller0 key. Now select the Controller0 key and go to the right field.

Right-click on an empty field, select New, and click DWORD Value (32-bit) in the option list.

alt=Create new DWORD data-ezsrc=http://server.digimetriq.com/wp-content/uploads/2021/02/16-Solutions-To-Fix-DVD-Drive-Not-Working-Issue-In.com/l8chgwl7qfaj9yhfxsg1jiqakpmkkdrtymlrth27n4qo3_jnid8jtdkp6tem0bzipdcqrn3nan_y_uscy8ac4bowsztvnowxrhog3asbulbhagn3dugz2cnu_xy2cyyqmsfijbzq />Create new DWORD

Enter a new DWORD EnumDevice1. Now double click on EnumDevice1 and set the value between 0 and 1. Click OK to save your changes.

alt=Change value to 1 data-ezsrc=http://server.digimetriq.com/wp-content/uploads/2021/02/16-Solutions-To-Fix-DVD-Drive-Not-Working-Issue-In.com/vcbin-op2zpyzovztmnsmk-co7imhnmlsrtmzk55ccdeffufazu3rufmjqmf5upnksvmcv7_-gvg_llrt_d2gifwfgiirpsdchtb6v2n3pp3r4ndwaosonwmf4yi5my2lhytljp- />Change value to 1

Now try removing the DVD/CD player and check if it works properly. If it doesn’t work properly, create a new key using the same procedure and name it Controller1. Then see if the player works again.

13. Check the connection of the HDD.

If your DVD player does not work, check which port it is connected to on your motherboard. Normally, media players, such as. For example, disk drives are connected to the SATA 4 or SATA 5 connectors on the motherboard. However, on some computers, the drive is connected to a SATA-1 port on the motherboard.

This allows you to connect the drive to a SATA 4 or SATA 5 port and see if it works as expected. Please refer to your motherboard manual before proceeding. It is best to do this under supervision or consult a computer expert if you have never worked with computer equipment before.

14. Setting the DVD drive as the first boot device.

The initial boot sequence is the process by which the computer checks the order of the devices listed in the BIOS. The hard disk is usually the first bootable device, i.e. the first device from which a user decides to boot the PC.

You can set the DVD drive as the first boot order and check if it works. To access the BIOS, press a BIOS button during boot; each computer has a different BIOS button, depending on the model you are using.

Then go to the Boot section and select the hard drive as the first bootable device. If you are not familiar with the process, you can refer to your motherboard’s manual for detailed instructions.

15. Perform system recovery

System restore is a process that allows you to return to a previous point on a computer. If you have made complex changes to your PC and it starts to falter, you can use the system restore process to restore your previous settings, provided you have saved the restore point. If you have problems with your DVD drive after installing a new program or changing other settings, you can go through the system restore process to fix the problems.

16. De-installation and re-installation of drivers

Removing and reinstalling the DVD driver will remove corrupted files.

To uninstall the driver, open the Run window, type devmgmt.msc, and click OK. This will open the Device Manager.

Then expand the DVD/CD-ROM drives. Select the drive you are using and right-click on it; select Delete from the drop-down menu. A new window will appear asking you to confirm the uninstallation of the driver. Click the Remove button to start the process.

After removing the driver, close the Device Manager and restart your computer. The CD drive is installed automatically; check that it works normally.

If the driver is not installed automatically, click on the Action tab and select Check Hardware Changes from the drop-down menu. This process remotely detects the driver and re-installs it. Now restart the computer to save the changes.


DVDs may already be in their waning days, but that doesn’t mean you can just throw them away, especially if they’re still being used to install the Windows 10 operating system.

That’s why it’s important to have a well-functioning CD player, even if you don’t need it very often. The above solutions are self-help guides to solving a problem with a faulty DVD player. If none of these measures work, you should consult a computer expert to solve the problem.

frequently asked questions

How do I solve a problem when the DVD drive does not play Windows 10?

Start the Windows 10 desktop and launch Device Manager by pressing Windows + X and clicking on Device Manager. Expand the DVD/CD-ROM drives, right-click the optical drive in the list, and then click Delete. Exit the Device Manager and restart the computer. Windows 10 will detect the drive and reinstall it.

How can I solve a problem with the DVD player’s readability?

HP PC – CD/DVD drive cannot read discs (Windows 10, 8) | HP …

Why can’t I burn a DVD on Windows 10?

If you cannot burn a DVD on Windows 10, the system registry may be the reason. Another reason may be that you need to change a specific value in the Services folder. Using the built-in multimedia software can help solve the problem of burning discs on a Windows 10 PC.

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