The computer shutdown process is started when the user does not need to access the computer for a short period of time. Shutting down your PC means shutting down programs, files and processes to save battery power and erase memory. But what would you do if your computer was not shut down, even after performing the required procedure?
This problem is easier when your laptop is not switched off, as you can always use sleep mode to save battery power. But if you don’t need a PC for a longer period of time, shutting it down is a relatively plausible option.
There are several reasons why you are faced with the problem that Windows 10 does not shut down. The most common are the installation of new software, system updates or hardware problems.
19 Solutions you can try if the computer does not shut down
You can use simple software or hardware solutions to solve your Windows 10 problem that won’t fail. However, if you work with hardware, we recommend that you consult a computer expert to prevent physical damage to your Windows 10 PC. Let’s look at the best solutions you can try when your computer isn’t shut down, and keep working on your PC.
1. Clean dust
If dust accumulates in your laptop or desktop computer, it may cause a problem and will not shut down Windows. The accumulation of dust causes the computer to overheat and slow down. This will affect the speed, and in some cases it will also cause the PC to shut down.
You can try cleaning up your computer yourself, or you can use great YouTube videos to do the same. If you don’t want to take the risk, a technician will certainly help you.
2. Forced termination of employment
If Windows does not shut down, you can force the computer to shut down by pressing and holding the power button for 3 to 5 seconds. If the computer is turned off, remove the battery and external devices and unplug the power cord from the wall outlet. After 10 minutes, reboot your PC and try to shut down Windows 10 normally.
Forced shutdown is the simplest method if you have problems with the default computer shutdown.
3. Using the built-in audio card
If you are using an audio card, this may be the reason why the computer does not turn off. Many users prefer a sound card to improve the sound quality of their system. However, these cards may not be fully compatible with the Windows 10 operating system.
To remove this obstacle, disconnect the sound card and use the built-in sound card instead. If you want to continue using an external sound card, update the driver and see if this corrects the cause.
4. Remove the battery from the laptop
If the computer does not shut down properly, you can disconnect the battery from the notebook, reinstall it, and check to see if the problem still exists during shutdown. This method does not guarantee results per se, but it is one of the easiest ways to determine why the shutdown process was stopped.
5. Use the command line to turn off PC.
If the default method of shutting down the computer does not work properly, you can try shutting down the computer from the command line.
After opening a command prompt window in Administrator mode, type shutdown /p and press Enter. Ideally, the PC should stop all operations and turn them off immediately.
6. Installing Windows 10 Updates
Sometimes you may experience problems shutting down your computer if the latest system update is not installed. To install the latest update, press Win + I to open the settings and select Update and Security.
alt=Click Update and Security 6 width=640 height=325 data-ezsrc=http://server.digimetriq.com/wp-content/uploads/2020/12/What-To-Do-When-Windows-10-Computer-Wont-Shut-Down.png data-ezsrc=http://server.digimetriq.com/wp-content/uploads/2020/12/What-To-Do-When-Windows-10-Computer-Wont-Shut-Down.png data-ez= />Click Update and Security
Then select Download when an update is available.
alt= download when new updates are available 2 width=640 height=303 data-ezsrc=http://server.digimetriq.com/wp-content/uploads/2020/12/1608966317_108_What-To-Do-When-Windows-10-Computer-Wont-Shut-Down.png data-ez= /> Click on download to download new updates.
The operating system now checks for new updates. If this is the case, the computer will automatically download it and install it in the background. Check if the shutdown problem persists after installing the latest updates.
7. Disabling the quick start function
Hybrid Shutdown, better known as Quick Start, is a new feature available on the latest Windows 10 PCs and reduces downtime. The hybrid shutdown option is enabled by default and reduces downtime by enabling sleep mode instead of closing the kernel session completely. So when we reboot the PC, this kernel session will be activated in sleep mode, which will also shorten the boot time.
However, the hybrid stop command can also lead to many errors. This can prevent your Windows 10 computer from shutting down. It must therefore be turned off to see if Windows is shutting down.
To disable Quick Start, open the control panel in the Start menu bar and click Power Options.
alt=Select power options 2 width=640 height=347 data-ezsrc=http://server.digimetriq.com/wp-content/uploads/2020/12/1608966317_173_What-To-Do-When-Windows-10-Computer-Wont-Shut-Down.png data-ezsrc=http://server.digimetriq.com/wp-content/uploads/2020/12/1608966317_173_What-To-Do-When-Windows-10-Computer-Wont-Shut-Down.png data-ez= />Open power options
In the left pane, select what the power buttons can do.
alt= click Select what the power buttons can do 3 width=561 height=427 data-ezsrc=http://server.digimetriq.com/wp-content/uploads/2020/12/1608966318_713_What-To-Do-When-Windows-10-Computer-Wont-Shut-Down.png data-ezsrc=http://server.digimetriq.com/wp-content/uploads/2020/12/1608966318_713_What-To-Do-When-Windows-10-Computer-Wont-Shut-Down.png data-ez= /> click Change what the power buttons can do
Then click on the Edit Settings button currently available.
alt=Change currently available settings 3 width=562 height=385 data-ezsrc=http://server.digimetriq.com/wp-content/uploads/2020/12/1608966319_322_What-To-Do-When-Windows-10-Computer-Wont-Shut-Down.png data-ezsrc=http://server.digimetriq.com/wp-content/uploads/2020/12/1608966319_322_What-To-Do-When-Windows-10-Computer-Wont-Shut-Down.png data-ez= />Click Change settings that are currently not available.
Now deactivate the Enable quick start option in the right window (recommended). Click Save changes to save the settings and close the power options.
alt= fast start 4 width=521 height=480 data-ezsrc=http://server.digimetriq.com/wp-content/uploads/2020/12/1608966320_609_What-To-Do-When-Windows-10-Computer-Wont-Shut-Down.png />disable fast start function and select save changes
After performing this procedure, restart your Windows 10 PC and try to shut it down normally. If the decoupling does not work, proceed to the next step.
8. Turning off the sleep mode
You can also try to disable hibernation on your Windows 10 PC if the Quick Start solution does not work. You must open the command line in Administrator mode and enter the following command:
powercfg.exe /hibernate from
This deactivates hibernation and allows you to shut down your Windows computer completely. If you want to restart hibernation, use powercfg.exe /hibernate on command.
That’s what it looks like: Hibernation versus. Hibernation : Which one should I use in Windows?
9. Making a complete stop
If your computer does not shut down properly, you can perform a complete shutdown to solve the problem.
To start, right-click on the desktop and select New. Click on the hotkey in the drop-down menu.
alt=Create new shortcut=560 altitude=367 data-ezsrc=http://server.digimetriq.com/wp-content/uploads/2020/12/1608966321_271_What-To-Do-When-Windows-10-Computer-Wont-Shut-Down.png />Create new shortcut
Now enter the following terms in the field:
shutdown -F -T ## -C Your message here.
Instead of hashtags, you can enter any number from 0 to 315360000. Your message could be anything here.
alt= input width location=610 height=446 data-ezsrc=http://server.digimetriq.com/wp-content/uploads/2020/12/1608966322_980_What-To-Do-When-Windows-10-Computer-Wont-Shut-Down.png />Enter location and click Next
Then name the shortcut and click Done.
alt=Name tag width=611 height=447 data-ezsrc=http://server.digimetriq.com/wp-content/uploads/2020/12/1608966323_258_What-To-Do-When-Windows-10-Computer-Wont-Shut-Down.png data-ezsrc=http://server.digimetriq.com/wp-content/uploads/2020/12/1608966323_258_What-To-Do-When-Windows-10-Computer-Wont-Shut-Down.png data-ez= />Name tag and click Done.
Double click on this shortcut to make a full stop. Since this is a simple workaround, you should try other methods if it doesn’t work.
10. Running Windows 10 Troubleshooting
Some users reported that using Windows 10 Update Troubleshooter helped them solve the shutdown problem.
Open the Control Panel from the search bar and select Troubleshooting.
alt=diagnostic aperture width=561 height=439 data-ezsrc=http://server.digimetriq.com/wp-content/uploads/2020/12/1608966324_916_What-To-Do-When-Windows-10-Computer-Wont-Shut-Down.png />Click the troubleshooting button.
Click on Show all in the left menu.
alt=click display all width=557 height=452 data-ezsrc=http://server.digimetriq.com/wp-content/uploads/2020/12/1608966325_607_What-To-Do-When-Windows-10-Computer-Wont-Shut-Down.png />Select all
Select Windows Update from the list of options.
alt=Select Windows Update width=562 height=454 data-ezsrc=http://server.digimetriq.com/wp-content/uploads/2020/12/1608966326_247_What-To-Do-When-Windows-10-Computer-Wont-Shut-Down.png />Select Windows Update
Select Advanced and click Next to start scanning.
alt=select advanced width=568 height=432 data-ezsrc=http://server.digimetriq.com/wp-content/uploads/2020/12/1608966326_502_What-To-Do-When-Windows-10-Computer-Wont-Shut-Down.png data-ez= /> Click Advanced and Next
Once the scan is complete, make sure the PC is turned off properly. If this does not work, you can also try troubleshooting under the Troubleshooting tab in the Updates and Security section of the application settings.
11. Reset of the energy saving plan
If your computer does not shut down after the above methods, consider restarting the PC power plan in Windows 10.
To reset the power plan, open the Control Panel and click Power Options.
alt=Select power options 1 width=563 height=444 data-ezsrc=http://server.digimetriq.com/wp-content/uploads/2020/12/1608966327_803_What-To-Do-When-Windows-10-Computer-Wont-Shut-Down.png />Select power options
Then find your current energy plan and select Change plan settings.
alt=select change plan parameters 2 width=566 height=329 data-ezsrc=http://server.digimetriq.com/wp-content/uploads/2020/12/1608966328_788_What-To-Do-When-Windows-10-Computer-Wont-Shut-Down.png />Click on change plan parameters.
Then click the Change advanced power settings button.
alt=click Change advanced settings width=558 height=359 data-ezsrc=http://server.digimetriq.com/wp-content/uploads/2020/12/1608966329_62_What-To-Do-When-Windows-10-Computer-Wont-Shut-Down.png />click Change advanced settings
In the dialog box that opens, select Restore Plan Defaults. Click OK to save your changes.
alt= Restore standard card settings to avoid computer shutdown=401 height=437 data-ezsrc=http://server.digimetriq.com/wp-content/uploads/2020/12/1608966330_236_What-To-Do-When-Windows-10-Computer-Wont-Shut-Down.png />Standard card settings restore and save changes
The shutdown problem has to be solved after using this method. You can also try to close the Link State Power Management option, as shown below.
Double-click PCI Express and set Link State Power Management to Off.
alt=Disable Link State Power Management to resolve the situation when the computer cannot be turned off width=401 height=436 data-ezsrc=http://server.digimetriq.com/wp-content/uploads/2020/12/1608966331_957_What-To-Do-When-Windows-10-Computer-Wont-Shut-Down.png />Disable Link State Power Management
Check if your computer has a shutdown problem after following these steps.
12. Performing an SFC scan
If your computer’s system files are damaged for any reason, they may cause shutdown sounds. So you can run a system file scan to repair damaged system files and create new files. For more information, see our comprehensive manual for running SFC scanners for Windows 10 PCs.
13. Control of applications that start automatically
Some applications start automatically when you boot up your PC; it’s not easy to shut them down when you want to shut down your PC. Applications that run automatically at PC startup may also affect the shutdown and startup speed. If Windows does not shut down properly, check all applications and shut them down.
Start the Task Manager with the key combination Ctrl+Del+Esc. After opening Task Manager, click the Run tab. Select a program that has a major impact on startup, right-click on the program and select Disable.
alt= disable all processes to repair the computer that does not shut down the width=543 height=480 data-ezsrc=http://server.digimetriq.com/wp-content/uploads/2020/12/1608966332_714_What-To-Do-When-Windows-10-Computer-Wont-Shut-Down.png />Cancel all tasks
After shutting down all high performance startup programs, check if the shutdown problem has been solved.
14. Windows delivery stop optimization
Because computers are constantly downloading updates, Microsoft has developed a service that allows multiple computers to share updates when they are on the same network.
If your PC is exchanging update files with another system, this may cause shutdown sounds. To deactivate this function, open the Preferences window by pressing the Win + I key combination. Select Update and Security. Click Delivery Optimization in the left pane.
Deactivate the switch under Allow booting from other PCs.
alt=Developable delivery optimization to not shut down computers width=640 height=314 data-ezsrc=http://server.digimetriq.com/wp-content/uploads/2020/12/1608966333_7_What-To-Do-When-Windows-10-Computer-Wont-Shut-Down.png data-ez=>Developable downloading from other PCs
Disconnecting from other PCs to use the updates will speed up the shutdown process.
15. Modifying the management interface of Intel
Many users have indicated that changing the settings in the Intel Management Interface has helped them solve this stumbling block. To use this method, open the Device Manager using the Windows + X key combination.
When the Device Manager window opens, locate the Intel(R) management interface and double-click it to open its properties.
Then click on the Energy Management tab. Delete the Allow computer to turn off this device to save power and select OK to save your changes. If you do not get the desired results, you should remove the Intel Management Engine interface. To do this, you must first search the device manager. Then right-click and select Remove Device from the drop-down menu.
Click the Delete button when the confirmation window appears. After uninstalling the driver, restart the computer and try to disable it.
16. IntelDisable fast technology service
Intel Rapid Technology is a service designed to improve the reliability and performance of systems using SATA drives. However, this service can prevent the computer from shutting down.
First open the Run window by pressing Win + R. Type services.msc in the address bar and click Ok.
alt=Start services to prevent computer width shutdown=392 height=200 data-ezsrc=http://server.digimetriq.com/wp-content/uploads/2020/12/1608966333_258_What-To-Do-When-Windows-10-Computer-Wont-Shut-Down.png />Start services.msc
Then search for Intel Rapid technology. Set the start type to off and press the Stop button to stop service. Select Apply and OK to save your changes.
After performing these steps, check that the computer is properly shut down.
17. System repair
System Restore allows you to go back to previous settings saved at some point in the past. Some users are concerned that their browsing history will be affected when they perform a system restore, but there is no cause for concern. The navigation history is retained even after this action has been performed.
If you have installed a new system update, this may be an obstacle to the success of the shutdown action. Therefore, try a system restore to return to the previous settings and see if the computer shuts down properly. For more information, see this detailed manual for performing a system restore in Windows 10.
18. Restore system image
Restoring the system image is another activity that helps the user return to the previous state when the shutdown has worked. If you have a backup copy of your system, you can do this as follows.
Click on the Start menu icon. Then click Restart and press the Shift key at the same time. This will lead you to WinRE. You can also reach WinRE via the lock screen using the same procedure.
Then click the Troubleshoot button in the Select Options window to begin troubleshooting. In the next step, select More Options.
Then select Restore Advanced System Images from the Restore Advanced System Images tab. Select the last backup of the system image or any backup with power-off settings. Then select Next. Follow the on-screen instructions to complete all steps. Make sure that the problem is resolved when you turn off your Windows computer.
That’s what it looks like: How do I create a system image in Windows 10?
19. BIOS Reset
If your Windows computer does not shut down as expected, try setting up the BIOS to work. To do this, you need to go into the BIOS and simply set the default settings. The mainboard manual of each Windows computer contains reliable information about resetting the BIOS. The problem should be resolved after setting the default BIOS.
If your computer is not shut down properly, you can no longer have it shut down. It is well known that not turning off your Windows computer has a negative impact on the health of the battery, hard drive or other storage devices, as well as overall system performance.
If your PC is difficult to shut down, you can try these methods to see which one works best for you. For optimal use, Windows computers with previous versions of Windows should be turned off daily. If none of the above methods produces the desired result, contact a computer technician.
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